Frequently Asked Questions
Everything you need to know about our magical pop-up cards and gifts.
How do Lovepop cards work?
Lovepop cards are intricate 3D paper sculptures created using our proprietary Slicegami technique. Each card comes flat and unfolds into a stunning three-dimensional surprise when opened.
What are your shipping options and delivery times?
We offer standard, expedited, and overnight shipping. Standard shipping typically takes 3-7 business days within the continental United States. You can also choose to have us hand-write a message and mail your card directly to the recipient.
Can I include a personalized message with my order?
Yes! You can choose to add a custom printed message and even a photo to many of our card designs. Simply select the 'Personalize' option on the product page before adding it to your cart.
What is your return policy?
We want you to love your Lovepop. If you are not satisfied with your purchase, you can return unused items in their original packaging within 30 days of delivery for a full refund. Personalized items are final sale.
Are your paper products sustainably sourced?
We are committed to environmental responsibility. All of our cards are made from high-quality, FSC-certified paper, ensuring that our materials come from responsibly managed forests.
Do you offer bulk discounts for corporate gifting?
Yes, we offer special pricing and customization options for large orders, corporate events, and wedding invitations. Please visit our Corporate Gifting page for more details.